What is MASA?
MASA is the Malaysia Automotive App by the Malaysia Automotive, Robotics and IoT Institute (MARii). It brings together automotive news, events, programmes, rewards and participating MARii services in one app. MASA is no longer limited to a single Malaysia Autoshow event.
Do I need an account?
You can explore selected public content as a guest. An account is required for personalised features such as your profile, Auto Points, rewards, vouchers, notifications, digital passcodes and transaction history.
How do I sign in?
Enter your registered mobile number and complete the one-time-password (OTP) verification. Keep your OTP private—MARii support will never ask you to send it by email or telephone.
What are Auto Points?
Auto Points are MASA loyalty points earned through eligible campaigns, QR activities, profile actions or other participating programmes. You can view your balance and history in MASA and use eligible points for available rewards. Campaign eligibility, stock, expiry and redemption limits may apply. Read the Auto Points Terms for details.
Why was a QR scan or reward rejected?
Common reasons include an expired or invalid QR code, an ineligible account, a campaign limit, insufficient points, unavailable stock, a previously used reward or a temporary connection problem. Check the message shown in MASA and your points or redemption history. If the issue remains, contact support with the approximate date, time, campaign and a non-sensitive screenshot.
What is a digital passcode?
A digital passcode confirms access to a MARii event or programme associated with your registered phone number, email address or verified profile. Only passcodes assigned to your account will appear. Contact the relevant programme organiser if an expected passcode is missing.
Which automotive services are available?
MASA may provide access to EV charger locations, workshop information, MARii Rescue resources, vehicle and battery-passport information, MARii Academy, MARii Daftar, MARii eProc, automotive events and other participating services. Availability can change and some services open a MARii or third-party website inside the app.
Why does MASA request location, camera or notification access?
- Location: to show your position or nearby automotive services and help with directions when requested.
- Camera: to scan supported QR codes.
- Notifications: to deliver app, security, programme and reward updates.
You can refuse or change these permissions in your device settings, but the related feature may not work.
How do I update my profile?
Open your MASA profile and edit the available fields. Some verified fields may be locked to protect your account. If a verified field must be corrected, email masa@marii.my from your registered email address.
How do I delete my account?
Sign in, open Profile or Settings, select Delete Account, review the consequences and confirm. For more information, see Delete Your MASA Account.
The app is not working correctly. What should I try?
- Check your internet connection.
- Close and reopen MASA.
- Install the latest MASA version available for your device.
- Restart your device and try again.
If the problem continues, email info@marii.my with your device model, operating-system version, MASA app version, the steps that caused the issue and a non-sensitive screenshot.
How can I contact MASA?
Visit MASA App Support, email info@marii.my, or call +603 8318 7742.